Brewed to Go: Coffee in Convenience Channels

NCA Member Only Access
Webinar Recording

This webinar explores the world of coffee within Quick Service Restaurants (QSRs), convenience stores (C-stores), and gas stations. The presentation data is drawn from the Quick-Service Restaurants and Convenience Stores Consumer Insight Report, part of the 2024 National Coffee Data Trends (NCDT) Market Research Series.

This webinar highlights:

Who’s Brewing? The profiles of coffee buyers in these convenience-driven channels.
Beverage Breakdown: The most popular types of coffee beverages purchased in these venues.
Consumer Attitudes: How consumers regard the coffee experience in QSRs, convenience stores, and gas stations.
Enhancing the Experience: How retailers can optimize the coffee experience in QSRs and c-store/gas stations to boost customer satisfaction and sales.

Presenter

Evans

Samantha Evans, Director of Insights, DIG Insights

Samantha has spent the last decade helping clients make data-driven, actionable business decisions. Throughout her career, she has assisted clients across a range of industries including consumer goods, healthcare, tech, finance, public services, and advertising, with a focus on quantitative methodologies. Samantha holds a BAH from Queen's University, in Canada with a major in Psychology and has completed the Professional Development Program offered by Women in Research (WIRe). Her love of coffee began as a barista at a café as a teen and continues to this day, in her search for the perfect flat white.